Contact Us

Have a question? Don’t hesitate to contact us.

For any questions regarding our products or for assistance with your order, please email info@horycore.com and you should receive a response within one business day. If you are contacting us about an order, please include your order number or the email address/phone number used at checkout in your message.

We look forward to assisting you!

Frequently Asked Questions

Q: How long will it take to receive my package?

A: Orders typically take 1–2 business days to process unless stated otherwise. Delivery usually takes 4–8 business days within the US and 5–10 business days for international orders.

Q: Is shipping free?

A: We offer free worldwide shipping on all orders, as well as a paid express shipping option.

Q: Do you ship internationally?

A: Yes, we do. International delivery is safe, insured, and orders are delivered to their destination reliably.

Q: What is the company’s return policy?

A: We will replace any defective unit with a new item within 30 days of delivery.

If you have any other questions, feel free to contact our customer service. We generally reply within one business day.